(210) 276-0683
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Clínica Hispana El Redentor
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8065 Culebra Rd, San Antonio

Privacy Policy

Your privacy is important to us

Effective date: March 2026

At Clinica Hispana El Redentor, we are committed to protecting the privacy of our patients and website visitors. This privacy policy describes how we collect, use, and protect your personal information.

1. Collection of Personal Information

We collect personal information when you visit our clinic, schedule an appointment, complete forms on our website, or communicate with us. The information we may collect includes:

  • Full name
  • Phone number
  • Email address
  • Medical history and health data
  • Emergency contact information
  • Information provided through online forms

2. Use of Personal Information

We use your personal information for the following purposes:

  • Provide medical services and patient care
  • Communicate with you about appointments, results, and follow-ups
  • Send appointment reminders by phone, email, or text message
  • Improve our services and patient experience
  • Comply with legal and regulatory requirements

3. Disclosure of Personal Information

We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:

  • With medical providers involved in your care, as necessary for your treatment
  • When required by law, court order, or legal process
  • To protect our rights, property, or safety, or those of our patients

4. Protection of Personal Information

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include electronic, administrative, and physical security protocols.

However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to use acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage. We use the following analytics tools:

  • Google Tag Manager: To manage tracking tags and website analytics
  • Metricool: To analyze website performance metrics and social media analytics

You can configure your browser to refuse cookies or to alert you when cookies are being sent. However, some website features may not function properly without cookies.

6. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external website you visit.

7. Text Messages (SMS)

By providing your phone number and giving your consent, you agree to receive text messages (SMS) from Clinica Hispana El Redentor related to:

  • Appointment reminders
  • Appointment confirmations
  • Medical follow-up information

You can opt out of receiving text messages at any time by replying STOP to any message received. You can also contact us directly to request removal from our text message list. Standard message and data rates from your mobile carrier may apply.

8. Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page with an updated modification date. We recommend reviewing this policy periodically to stay informed about how we protect your information.

Last modified: March 2026

9. Contact

If you have questions or concerns about this privacy policy or how we handle your personal information, you can reach us at: